Notice of Residential Customer Rights and Possible Assistance

The purpose of this notice is to inform you of your rights and responsibilities under the Cold Weather Rule.  Please click on the links below for more information.

Cold Weather Rule:   

https://mn.gov/puc/consumers/help/shut-off-protection/https://mn.gov/puc/consumers/help/shut-off-protection/

Cold Weather Rule Brochure (pdf):                  

https://mn.gov/puc/assets/cwr_brochure_2015_tcm14-70784.pdf

If you need assistance paying your electric utility bill, please contact your local county’s Social Services Department, or community action organization listed below for an application and qualification information.

Lake of the Woods County Social Services

206 8th Ave. SE, Suite 200 Baudette, MN 56623

Phone: 218-634-2642

Northwest Community Action Council

P.O. Box 67 Badger, MN 56714-0067

Phone: 800-568-5329

Koochiching County Community Services

1000 5th St. International Falls, MN 56649

Phone: 218-283-7000

Kootasca Community Action, Inc. 

2232 2nd Ave. E. P.O. Box 44 International Falls, MN 56649

Phone: 218-283-9491 or 800-559-9491

Kootasca Community Action, Inc.

Grand Rapids, MN 55744-3984

Phone: Toll free 877-687-1163 or Direct 218-999-0800 or Fax 218-999-0220

Arrowhead Economic Opportunity Agency 

702 3rd Ave. S. Virginia, MN 55792

Phone: 800-662-5711